The claims process for eligible Amazon Prime customers who didn’t get an automatic refund late last year has begun in 2026. But watch for scammers.

Amazon has started issuing payments to eligible Prime members as part of a $2.5 billion settlement over federal allegations that it misled customers. The online retailer agreed to the payouts in September to resolve a 2023 Federal Trade Commission lawsuit ...

Amazon's latest round of automatic $51 credits has turned a routine refund into a small financial puzzle, especially when the money lands in PayPal or Venmo instead of a familiar bank account. I want to unpack how these surprise credits work, why they are ...

GREEN BAY, Wis. (WBAY) - A Consumer First Alert about a large-scale Amazon refund. Some Amazon customers with Prime subscriptions began receiving refunds this week as part of a $1.5 billion settlement with the Federal Trade Commission. According to a ...

Amazon will soon have to refund some Prime members as part of a $2.5 billion settlement with the Federal Trade Commission – $1.5 billion of which will be returned directly to customers. It’s the FTC’s largest-ever settlement and the second-highest ...

Earlier this year, the United States Federal Trade Commission ruled that Amazon had engaged in deceptive practices concerning its Amazon Prime subscriptions—people were enrolled unintentionally, and they also couldn’t easily unsubscribe. As part of the ...