To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...

Amazon is offering an extended return window for most items purchased during the 2025 holiday season. Items bought between Nov. 1 and Dec. 31, 2025, can be returned until Jan. 31, 2026. Some products, ...

Amazon is testing an unusual new twist on its returns network: self-serve kiosks inside Goodwill thrift stores, starting with 21 locations across the Seattle region. It’s a new way for Amazon ...