Assuming they receive any training at all, my belief is car salespeople are taught to "talk up" the car a potential customer is interested in, making such statements as, "She's a beauty" or "You look ...

The training tool provides an opportunity for staff to draft assertive statements for 31 possible situations in which staff should speak up about a patient safety risk. The tool also includes 31 ...

Add Yahoo as a preferred source to see more of our stories on Google. The shortest distance between two points is a straight line. We learn that fact in geometry, but it can apply to communication. A ...

Confidence is vital, whether for landing a new job or leading an organization. Typically, confidence shines through the written word via assertiveness. But according to a new study, women are less ...

Source: Image by Clker-Free-Vector, Pixabay. Ultra-Assertiveness Can Be Necessary A subordinate at work tries to undermine you. A colleague claims your idea as her own. A stranger asks you overly ...

Assertive employees display behavior that incorporates interpersonal communication skills. Employers and recruiters look for indications of assertiveness during the interview process, says the London ...

People tend to listen to big talkers, whether they are women or men. Still, more women prefer not to use assertive language, according to a new study. Participants in an experiment more often followed ...

What underpins the workplace gender gap? It may be just words. This is the finding of a new study in Management Science out of Washington State University, in which researchers successfully made a ...

Everyone is familiar with the concept of assertiveness: the sweet spot between aggressive and passive communication characterized by direct, respectful conversation. Yet few can accurately gauge just ...

Source: Image by Clker-Free-Vector, Pixabay. Ultra-Assertiveness Can Be Necessary A subordinate at work tries to undermine you. A colleague claims your idea as her own. A stranger asks you overly ...