The service drive can be just as important to dealer profitability as used and new vehicles rolling over the curb. With that thought in mind, Kelley Blue Book recently launched a new tool to help keep ...
Click to share on Facebook (Opens in new window) Facebook Click to share on X (Opens in new window) X John Formento, Sr., left, and his son John Formento, Jr. of onlinemechanix.com speak with John ...
Neal East's Xtime processes more than 2.5 million dealership service appointments each month. Some insights he has gleaned • "Service loyalty is the biggest influencer on repurchase loyalty. You ...
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