BMC Software Inc.’s Remedy Corp. unit this week will announce a new version of its IT service management applications that includes upgrades to tools for tracking the life cycle of IT assets and ...

Thursday positioned itself to lead the market in cloud-based when the company announced it had partnered with to deliver its IT management software the Force.com . BMC’s Service Desk Express will be ...

HONG KONG--(BUSINESS WIRE)--CITIC Telecom International CPC Limited (CITIC Telecom CPC), a wholly-owned subsidiary of CITIC Telecom International Holdings Limited (SEHK: 1883) and a leading ICT ...

The privately-held, Utah-based KMXperts& software uses something called a natural language search which end users can access via the Web seven days a week, 24 hours a day to find solutions to their ...

Help desk vendors Remedy and Peregrine this week will separately introduce products designed to better align business processes with IT assets and service management, which users say helps to resolve ...