Startups are marketing AI products with lifelike voices to schedule or cancel medical visits and refill prescriptions. (Elise Amendola / Associated Press) At one call center in the Philippines, ...
A Dallas-area call center operated by Telvista Inc. is set to close later this year, triggering layoffs for more than 100 ...
This story was produced by our colleagues at the BBC. The benefits and drawbacks of artificial intelligence are increasingly in the spotlight as AI creeps into more and more parts of our lives. One of ...
Amid this year’s open enrollment period, call center workers who help Americans navigate ACA coverage options are struggling with their own coverage. A report from the Communications Workers of ...
Telvista Inc. is closing a facility it operates at 8585 N. Stemmons Freeway in Dallas, prompting its 110 employees to be laid ...
Kevin Wu is the CEO of Leaping AI. Leaping AI automates call centers with voice AI agents for customer service and lead qualification. In recent years, AI has been the focus of the call center ...
At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls: elderly ...
At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls: elderly ...
At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls: elderly ...
At one call center in the Philippines, workers help Americans with diabetes or neurological conditions troubleshoot devices that monitor their health. Sometimes they get pressing calls: elderly ...
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