Reservation apps have made it a straightforward process for patrons to book a table just by a few clicks on a smartphone, but sometimes a table at the restaurant you want to book isn't available.

Reservations seem like a cut-and-dry process. You call in, you inform the place of your party number, and then you show up—how hard could it be, right? Well, as anyone in the restaurant industry knows ...

Darron Cardosa is a food service professional with over 30 years of restaurant experience. He has written more than 1,500 articles and blog posts about the hospitality industry, including for Food & ...