Finding new clients can take up a significant amount of time and energy in your business. And once you get them, you have to keep them. That's where client engagement becomes paramount. Engagement is ...

When people seek out the services of a lawyer, they’re not usually in the best state of mind. They have an unpleasant problem to solve, and they likely have some preconceived notions about what it’s ...

LAS VEGAS--(BUSINESS WIRE)--Verint ® (NASDAQ: VRNT), The Customer Engagement Company ®, today launched Verint Engagement Data Insights ™ providing business users no code, no training, self-service ...

In an era of do-more-with-less, consumer brands face mounting pressures to drive growth with limited resources. While customer engagement is the clearest path to growth, ever-changing consumer ...

Google's release of Customer Engagement Suite with Google — a Contact Center as a Service (CCaaS) product — with advanced artificial intelligence signals a strategic step to strengthen the company's ...