The need for text analytics and speech recognition has broadened over the years, becoming more prevalent and essential in the sales, marketing, and customer service departments of various types of ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More The internet has put the whole of human knowledge at our fingertips.

Modern consumers expect personalized experiences tailored to their unique preferences, behaviors and needs. Businesses striving to meet these expectations are turning to AI-powered knowledge graphs — ...

The current CRM scene keeps advancing at a rapid pace, with innovative companies now leaning toward options combining ...

Knowledge graphs are a way to model enterprise knowledge and represent complex interrelationships in data. Information stored in a graph database can enable rapid retrieval of well-targeted results ...

How to use knowledge graphs to improve customer experience — digging into the healthcare example. Knowledge graphs are well known to the Pharma industry, and their power has been utilized for many ...

Providing real-time product and service recommendations has become a “must-do” for online retailers. But the secret ingredient is one that you likely already have — all the customer data you’ve ...

Data plays an integral role in the success of a marketing campaign. Without data, it's impossible to understand what your customers want or how they interact with your brand online. Modern businesses ...