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Acquiring new customers is cool and perhaps a little too exciting for most entrepreneurs, particularly startups, that they often put customer retention on the back burner. Keeping existing customers ...

It can be overwhelming to navigate the various data platforms and tools available to small businesses. As the president of a digital marketing solutions company that provides a lightweight customer ...

Artificial intelligence is beginning to revolutionize how small businesses do everything from customer service to contracting, supply chain management and more. New security solutions are helping ...