Workplace communication is more complex than ever. Employees manage emails, Zoom calls and customer interactions without always realizing when their tone, pacing or engagement is off. AI is stepping ...
Over the past two decades, I've watched workplace communication transform from primarily face-to-face interactions to increasingly digital exchanges. What began as a gradual shift accelerated ...
From limiting the number of communication channels to developing a unified company communication app, explore the 10 strategies these leaders recommend for setting and streamlining communication ...
If I had mentioned the word "podcast" to a group of corporate executives a year ago, I bet most of them would have guessed I was talking about something from the movie, "War of the Worlds." They would ...
While companies invest heavily in benefits, leadership development and engagement programs, they consistently overlook the foundational behavior that determines whether those investments succeed or ...
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The power of anonymity for employee feedback
One type of feedback that can be particularly powerful is anonymous feedback. Allowing employees to give feedback anonymously may incentivize them to provide a candid assessment of your business and ...
As Paul Marchand, CHRO of Charter Communications, attended employee town halls across the 41 states where the company operates, he kept hearing the same question again and again: “How can I become ...
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