As employees seek more — flexibility, recognition and growth opportunities — companies must adapt to stay competitive. However, corporate giants risk falling behind with rigid new mandates, such as ...

Forbes contributors publish independent expert analyses and insights. Phil Kirschner advises leaders on modern work and employee experience. As ways of working have become more omnichannel and ...

The way to fix low employee engagement is to create the right experience for your workers. Gallup’s State of the Global Workplace: 2025 Report shows something every leader should care about—employee ...

As new generations of talent enter the workforce and work practices evolve, employee expectations and demands have become more multifaceted than ever. For the first time in more than two decades, ...

Employee experience, or EX, refers to the concert of factors that determine an employee’s comfort, happiness, and satisfaction at work. Notably, people who enjoy a positive EX have 16 times the ...

The business value of employee experience (EX) can be measured in reduced turnover, increased retention, better quality talent acquisition, and internal mobility that preserves and expands ...

Employee experience and patient experience and outcomes are closely interrelated. However, many hospitals and health systems are still struggling to implement the right strategies and methodologies to ...