High-reliability organizations don’t implement best practices. They continually make new best practices. Healthcare is an industry obsessed with best practices. And for good reason. Our costs are ...

Leaders must understand and address the underlying factors that contribute to catastrophic safety risk. Four years before BP’s Deepwater Horizon became global news, ExxonMobil walked away from a $187 ...

In many plants, reliability is treated like a luxury; it’s something to be addressed once the "real work" of fixing breakdowns is done. But the truth is the opposite: you can’t have reliability ...

Manufacturing organizations that succeed will recognize that reliability is not a maintenance function, but a strategic capability: connected, intelligent, and embedded across the enterprise. In ...

The past two decades have seen astounding changes in how the health care industry handles the volume of data being captured and used for clinical care and research. Many changes have been enabled by ...