At the heart of any implementation effort are, perhaps not surprisingly, people. Many business books are written about change management, but precious few cover implementation to any degree. If it is ...

BDO reports on fostering change champions in organizations to enhance transformation success and mitigate employee resistance ...

Although many new business books hit the market every year, remarkably little is written about implementation. There are plenty of insights about strategies, process re-design, communication, and ...

Change is hard. Whether it’s a personal change, a business transformation due to a new technology rollout, or a shift in company culture, most people tend to resist change, even when it’s beneficial.

While this is a golden age of innovation, it’s up to you to determine whether your company glitters from that gold. It’s ultimately up to you as a leader to establish the proper protocols and ...

According to a regulatory filing, on November 8, Booking Holdings (BKNG) announced its intention to implement certain organizational changes, including modernizing processes and systems, an expected ...

As public-sector organizations look to improve their IT processes and IT Service Management (ITSM) maturity, many are implementing ITIL best practices. ITIL stands for Information Technology ...