On the outset, supply chain management (SCM) and customer relationship management (CRM) seem like two very different departments, but they actually rely on each other for success. Customer ...

Dr. Chris Hillman, Global AI Lead at Teradata, joins eSpeaks to explore why open data ecosystems are becoming essential for enterprise AI success. In this episode, he breaks down how openness — in ...

Companies are increasing their spending on outside help to better deal with their enterprise software, according to a new study from market research firm IDC. Enterprise software, used by companies to ...

Discover how CRM integration with other systems can enhance data synchronization, automate workflows, and improve reporting. CRM software can be a powerful marketing, sales, and service solution by ...

As customer relationship management (CRM) platforms have become increasingly common in the enterprise, so have the number of integrations and functionality of the software. Naturally, integration of ...

The future of customer relationships depends more on context than transactions. And this trend is accelerating, driven by the integration of social media into customer relationship management (CRM), ...

With an abundance of consumer data generated daily, business owners are witnessing a more complex business environment than ever post-pandemic. If customer information is not handled properly, it will ...

Few firms remain even moderately vertically integrated, and few now control all but a fraction of their respective supply chains. This fact is too often lost in the "ERP versus best-of-breed" supply ...

With UAN, Siebel has taken a unique approach to enabling process automation by decoupling Siebel-delivered XML and Web services standards-based business processes (e.g., Business Integration ...