SCOTTSDALE, Ariz., Feb. 27, 2018 (GLOBE NEWSWIRE) -- dvsAnalytics, a globally recognized leader in workforce optimization, today announced that Encore ™ version 6.0.6 is compatible with Mitel’s ...

Mitel Introduces Mitel WX to Bring AI-Enabled, Voice-First Communications for the Entire Workforce New core communications app framework connects frontline, mobile, knowledge workers, and contact ...

Mitel’s continued focus on providing hybrid private/public cloud business communications systems may provide some stability in a tumultuous global market. Regulations for data, AI and communications ...

Dublin, May 15, 2020 (GLOBE NEWSWIRE) -- The "North American Contact Center Workforce Optimization Market" report has been added to ResearchAndMarkets.com's offering. Workforce optimization (WFO) ...

Advanced capabilities enable businesses of all sizes to provide more intelligent, personalized and seamless customer experiences Launches virtual agent technology, powered by Google Cloud’s Contact ...

Dublin, June 30, 2020 (GLOBE NEWSWIRE) -- The "2020 Contact Center Workforce Optimization Market Share Report" report has been added to ResearchAndMarkets.com's offering. This 17th annual edition of ...

DUBLIN--(BUSINESS WIRE)--The "2018 Contact Center Workforce Optimization Market Share Report" report has been added to ResearchAndMarkets.com's offering. This report provides a detailed analysis of 99 ...

Mitel announced a series of enhancements to its MiContact Center portfolio at last week’s Call Center Week conference held in Las Vegas. Mitel intends to use these enhancements to expand its position ...

New core communications app framework connects frontline, mobile, knowledge workers, and contact center teams through a single, role-aware solution, built for business continuity and control Mitel WX ...

Advanced capabilities enable businesses of all sizes to provide more intelligent, personalized and seamless customer experiences Launches virtual agent technology, powered by Google Cloud’s Contact ...

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