Numbers have a certain allure. They seem precise and unbiased, offering a straightforward way to compare products. This is particularly tempting in the complex world of software services, where ...

You built your SaaS product and found market fit. You track MRR and customer retention closely. However, founders often ...

An obsession with the numbers can sink your strategy. by Michael Harris and Bill Tayler Tying performance metrics to strategy has become an accepted best practice over the past few decades. Strategy ...

This week researchers and statisticians at the New York Federal Reserve Bank unveiled a new uber-metric they concocted to express the degree of stress upon the global supply chain. Unfortunately, this ...