Almost 140,000 customers were “mistakenly” sent a message about their internet being disconnected. And it’s turned out to be a costly error. In May last year ...

The Australian Competition and Consumer Commission (ACCC) has announced Optus has entered into a court-enforceable undertaking that will see the telco refund customers using fibre-to-the-node (FttN) ...

The Australian Communications and Media Authority (ACMA) announced on Tuesday that it found over 8,000 breaches of the Telecommunications Service Provider (NBN Service Migration) Determination 2018 ...

First Telstra, now Optus -- the competition watchdog is cracking down on ISPs for selling customers NBN speeds their connections just can't support. Claire Reilly was a video host, journalist and ...

You have reached your maximum number of saved items. Remove items from your saved list to add more. More than 90,000 Optus customers in Brisbane and parts of Queensland continue to be affected by a ...