An effective performance management program provides a set of guidelines and standards that aim to achieve the employee performance goals of your organization. Performance management also strives to ...

Tasked with measuring and reporting on performance, today’s State and local governments face multiple challenges in how they implement a performance measurement program. It often starts with a general ...

ver the years, the Kennedy School of Government at Harvard has brought together small groups of senior government decision-makers, academics and leaders of relevant organizations for off-the-record ...

Originally published Jan 31, 2021. Updated with new information. Over the past four decades, OpenGov has worked with dozens of municipal governments across the United States, often focusing on setting ...

Using information technology to measure business performance involves IT systems gathering data and analyzing it. Business performance management systems allow managers to examine details about ...

Determining and establishing performance measures prior to a project’s planning process assists in defining if the project was successful. Measurements assess whether the IT initiatives align with ...

Every person and organization has some familiarity with performance metrics and reporting, yet how to take that experience and apply it to asset management is not straightforward. Looking at industry ...

Using the Health Plan Employer Data and Information Set (HEDIS), the National Committee for Quality Assurance partners with more than 90% of the nation’s managed care organizations to collect, audit ...

Every student of management knows that performance measurement is an essential element of effective management. To paraphrase the great management scholar Peter Drucker, you can't manage something if ...

A high-performance organization gets better results than its peers over time. These results show up in higher revenues and profits, highly satisfied customers, owners wanting to invest, employees who ...

Healthcare reform continues to shine a spotlight on healthcare provider performance. Under the Patient Protection and Affordable Care Act, CMS may withhold a portion of reimbursements from providers ...