Reverse logistics is nothing new to manufacturers and retailers. For decades, businesses have managed the flow of returned goods and materials, but this process has often been overlooked in favor of ...

For many organizations, reverse logistics is a daunting task. After all, most supply chains are created to get products out the door, not welcome them back in. Online ordering has been made a simple, ...

Reverse logistics is a poorly-understood concept in business, and what is even more poorly understood is the role that technology has in facilitating this important process. Reverse logistics gets its ...

The pandemic’s impact on the supply chain and all its moving parts cannot be understated. First, it was the issue of too many orders and not enough inventory. Companies couldn’t keep up with ...

Victoria Kickham, Senior Editor, started her career as a newspaper reporter in the Boston area before moving into B2B journalism. She has covered manufacturing, distribution, and supply chain issues ...

Reverse logistics is one of the trickiest operations a retailer will undertake. Getting returns from a customer’s home back to the warehouse without losing product along the way or allowing ...

Online retail sales are here to stay. In the U.S. alone, sales will surpass $1 trillion this year and are expected to reach $1.6 trillion by 2027, according to a new Forrester report. But along with ...

When products are returned to a merchant, the merchant faces the costly process of either repurposing, reconditioning, or recycling the good. This multi-billion dollar problem is referred to as ...

While for many the holidays end once the clock strikes midnight on January 2, for retailers, the work has only just begun. After all the presents have been unwrapped, retailers must prepare for the ...

In recent years, there’s been a big emphasis in retail on reuse. One of the byproducts has been an explosion of secondhand goods, or re-commerce, companies. In May, consignment company ThredUp ...

2025 Digital Freight Matching Roundtable: From spot chaos to smart capacity AI-driven digital freight matching platforms are transforming the brokerage landscape, helping shippers and carriers ...

Amrita Bhasin, cofounder and CEO at Sotira, a B2B startup that uses AI to help brands and retailers resell surplus inventory into secondary markets. Surplus inventory is a hidden, but costly, crisis.