Buyer's regret is real, and sometimes it means taking an item back even thought it isn't defective. Just beware -- restocking fees aren't what they used to be.

Retailers are bracing for "returnuary" as post-holiday returns are projected to exceed $800 billion nationwide this year. Major brands like Macy’s, Kohl's, and Best Buy are now charging restocking or ...

It's always hard to know exactly what to get the people in your life - whether it's your significant other or your coworker at that White Elephant party. Sometimes you take a big swing and it's a hit, ...

You notice the product you thought you could return without fuss now carries a stricter timeline or a surprise fee. Major retailers are shrinking return windows, adding fees, and tightening proof ...

You might be one of the millions standing in line at customer service after Christmas to return a gift. Some stores will let you return anything, even without a receipt. Others have time limits and ...

You might be one of the millions standing in line at customer service after Christmas to return a gift. Some stores will let you return anything even without a receipt. Others have time limits and ...

(WJAR) — Need to return an online order? Watch out for a restocking fee! For years, online retailers have made it easy for us with free shipping and free returns. Apparently, they made it too easy, ...

A growing number of big-name retailers are quietly charging customers to return online purchases — a shift that industry watchers say now affects roughly three‑quarters of stores. Watch below: Instead ...

INDIANAPOLIS (CONSUMER REPORTS) — You might be one of the millions standing in line at customer service after Christmas to return a gift. Some stores will let you return anything, even without a ...

GREENSBORO, N.C. — "Many retailers extend their return windows around the holidays. Most offer 60 days. If you have a store card, you might have more time like 100 days. COSTCO doesn't have a time ...

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It’s always hard to know exactly what to get the people in your life — whether it’s your significant other or your coworker at that White Elephant party. Sometimes you take a big swing and it’s a hit, ...