As an honoree of the Best Fleet to Drive For list for the 10th consecutive year, Grand Island Express must be doing something right when it comes to driver retention. The number one thing that keeps ...

Record retention and records management policies are key elements for a company’s data protection program. Numerous recently enacted, or amended, data protection laws adopt data retention or storage ...

Reasons employees leave can’t necessarily be applied across the board, research demonstrates. A new report outlines the researcher's discovery that a company's desire to invest in satisfying employees ...

“Want to reduce turnover 10% immediately? Hire really, really, bad employees. They never leave.” –Spencer Johnson, author, Who Moved My Cheese? The restaurant business’ perennial black eye (and ...

Implementing best practices in-house to keep drivers feeling appreciated and valued is one thing, but can fleets control how forces on the outside treat their drivers? One fleet is doing its part to ...

“Best Practices in Driver Recruitment and Retention” will discuss some new and innovative approaches fleets are taking to recruit and retain drivers. Sponsored by Motive and Drivewyze by Fleetworthy, ...

On November 3, 2020 California voters approved the California Privacy Rights Act (CPRA) by a healthy margin. As we discussed last year, the CPRA addresses several ...

The ease and convenience of electronic communication has resulted in a substantial increase in documents being produced through the processes of day-to-day workloads that must be retained for normal ...

When it comes to retaining clients, regular client communication can prove an asset. But communication without value for the client can be a hinderance rather than a help. What are best practices for ...

As a partner with a small personal injury firm in Philadelphia, client satisfaction and retention are always top of mind. My firm prides itself on our client services by ensuring clients know we are ...