Clinicians, like most professionals, are likely to be more engaged when they have a clear line of sight into individual and organizational performance metrics impacting their compensation. These ...

Retention is a leadership headache. Losing great people costs real money and undermines every operational plan. Nearly every exit interview circles the same truth: People walk away when they feel ...

Profitability also emerges through operational excellence. Faster hiring cycles fill revenue-producing roles sooner.

Forbes contributors publish independent expert analyses and insights. I write about leadership and performance management. When it comes to people practices, the top three metrics all leaders must ...

The recently issued mandate, “Performance Management for Federal Employees,” requires agencies to “provide a firm benchmark towards which employees must aim their performance.” It’s on point but fails ...

Explore Charles Handy’s management theory and how his four workplace cultures shape leadership, motivation and company success.

Credit: Getty Images These systems can feel punitive rather than developmental, leading to employee disengagement and feedback resistance. Healthcare organizations should prioritize transparent and ...

The Office of Personnel Management has just issued detailed new requirements for agency performance management systems, and while I will take issue with some of the details on technical and policy ...

Onuorah John Chidozie, a Performance and Growth Performance argues on the imperative of lifecycle management for customer retention in today’s Nigerian market place Customer retention has become one ...