Adecco Group is rolling out Salesforce's Agentforce 360 across its global recruitment operations in a multi year partnership.

This open ecosystem enables a company’s Agentforce to complete complex tasks that require chaining together actions across Salesforce and a broad network of third-party systems and agents Partners ...

Salesforce will announce next week two new capabilities designed to make its AI agents more versatile and useful for businesses, Axios has learned. Why it matters: Salesforce faces growing competition ...

Simulation environments, agent-to-agent ecosystems, and ambient intelligence will be at the heart of the Salesforce product ...

Salesforce announced Agentforce Voice, a feature that allows companies to have artificial intelligence agents answer customer service calls. The Agentforce product, which also includes text chat, now ...

Cloud services giant Salesforce has now entered the contact center market with the launch of its AI-driven platform posing a challenge to third-party providers.

Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to ...

SAN FRANCISCO — As the Trump administration shrinks the federal workforce, the private sector is developing artificial intelligence that could fill in gaps — specifically, agentic AI, technology that ...

Salesforce has been adding new features and capabilities since the launch of its AI agent platform a year ago at a furious pace. Today, Salesforce added two new agents, one to handle security issues ...