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The following is an excerpt from People Solve Problems: the Power of Every Person, Every Day, Every Problem (2021: Old Dutch Group), the latest book by IndustryWeek lean leadership contributor Jamie ...

Does your business have a framework for solving problems? Lean expert Art Smalley was one of the first Americans to work for Toyota Motor Corporation in Japan. There, he learned how to problem solve ...

Converting non-productive time into customer-focused, productive time enables any organization to grow revenue faster than cost. This course prepares participants to implement tools of the ...

I recently sat down with Alex Geisler, London-based litigation partner with Duane Morris and creator of Lean Adviser, for a discussion around the business of law, the disconnect in service delivery ...

In today's business world, lean and agile concepts are essential for creating value for customers and improving processes. Lean and agile are two approaches to process improvement that have been ...

Research on creativity shows that the people who come up with the best ideas are the ones who come up with the most ideas. Ask these 3 questions to solve any work problem How "What if?," "So what?," ...