There's certainly been a lot of golly-wow, gee-whiz press about generative artificial intelligence (AI) over the past year or so. I'm certainly guilty of producing some of it myself. But tools like ...

Conversational AI specialist Nuance has announced a new project called Pathfinder, which aims to take much of the manual drudgery out of building dialogue models for virtual assistants (VAs). The new ...

You've probably seen me post MANY times about work at home virtual assistant jobs. I love sharing information about it a ...

Last year Minnesota launched a groundbreaking new tool for government, an AI-powered virtual assistant that could translate driver and vehicle processes into four different languages. Now, there’s new ...

Danielle J. Cuomo, MBA, is an award-winning entrepreneur + founder of Virtual Assist USA, a leading provider of Virtual Assistant services. In today's fast-paced business world, growth-stage companies ...

Are you looking to get hired as a virtual assistant? Today, I have a list of five companies that need the help right now and are actively advertising their job openings! A virtual assistant, also ...

Queenie Wong was a senior writer for CNET News, focusing on social media companies including Facebook's parent company Meta, Twitter and TikTok. Before joining CNET, she worked for The Mercury News in ...

There’s no definitive choice when deciding between chatbots and virtual assistants for your customer service strategy. The best option depends on your specific needs. Both chatbots and virtual ...

Virtual assistants can elevate the customer experience. Here’s a primer on the different virtual assistant types and how they can best assist your customers. Customers today expect more from the ...