Forbes contributors publish independent expert analyses and insights. I write about the psychology of leadership, tech and entrepreneurship. Hard to believe, but it wasn’t long ago that the leadership ...

Story by Zhanna Lyubykh, Simon Fraser University; Rui Zhong, Penn State; Sandra L. Robinson, University of British Columbia; Sandy Hershcovis, University of Calgary, and The Ton Vuong, University of ...

Workplace aggression — yelling, making belittling remarks, using threats, or spreading lies or rumors — is a pervasive challenge for organizations that imposes a substantial burden at an astounding ...

Recent studies show rising incidents of workplace aggression are costing employers $2 billion each day. There’s little question that American society is more divided today than it’s been at any time ...

Most of us crave closure and clarity in the workplace, Leighton added, and a lone “hey” feels too open-ended. Some online ...

Collaboration techniques can help organizations turn workplace conflict into collaboration by focusing on mutual respect and ...

The hidden hostility of passive-aggressive behavior can make this style of anger expression the perfect office crime. A passive-aggressive employee’s behavior impacts the big picture of an organization ...

Hospital staff members experience 1.17 aggressive events — verbal and/or physical — for every 40 hours worked, with more aggression events occurring when staff have significantly greater numbers of ...

Everyone communicates differently—even in the workplace. According to Princeton University, there are four main communication styles: passive, passive-aggressive, aggressive and assertive. An ...

Those insights come in “Beyond Incivility: The Soaring Business Cost of America’s Deteriorating Civility,” an analysis recently published by corporate security research and advisory firm Security ...