Zoomtopia, the annual Zoom customer and partner conference, was held October 9-10 in San Jose, CA. An audience of approximately 300 joined the live keynotes in the San Jose McEnery Conference Center ...

SAN JOSE, Calif., Sept. 10, 2025 (GLOBE NEWSWIRE) -- Zoom Communications, Inc. (NASDAQ: ZM) today announced it has been recognized in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service ...

As usual, Enterprise Connect 2023 was chock full of new product announcements. Last week, Lisa Schmeiser, Editor-in-Chief, No Jitter, provided an overview of Zoom’s news. Her emphasis was Zoom IQ, the ...

New innovations include expanding AI Companion 3.0 more broadly across the Zoom platform and introducing custom AI agents to ...

Impact on leaders. Contact center supervisors gain automation, improved efficiency and proactive operations. Zoom announced significant enhancements to its customer experience platform (ZCX) on June ...

Zoom CX solutions deliver smarter self-service and AI-first tools for customers and contact center supervisors. “Agentic AI is unlocking advanced intelligent self-service capabilities, and Zoom CX ...

Zoom Workplace, the new AI-powered collaboration platform, helps reimagine teamwork, facilitate connections, and improve productivity — all within the Zoom experience users trust and love Zoom ...