OTTAWA—Ross Video is launching a new support program, RossCare+, that the company says will better serve the diverse needs of its customer base. RossCare+ will offer three tiers of support for ...
TempWorks Software announced today major changes in its system maintenance and customer support program TempWorks Software, a Twin-Cities based provider of staffing and recruiting software, announced ...
Chris is the CMO of FlexMR, a hybrid research agency & tech firm that empowers brands with agile insight. He also hosts the MRX Lab podcast. In 2006, Fred Reichheld and Rob Markey published a book ...
Why it matters: Earlier this week, HP announced the launch of xRServices, its mixed reality-based support service to tackle printer problems for industrial customers. The virtual service aims to ...
As the pieces of Microsoft's recent sales reorganization are continuing to fall into place, Microsoft is undertaking a massive overhaul of its Premier Support organization -- its services unit that ...
NEW YORK (MarketWatch) -- Microsoft Corp. Monday unveiled a restructuring of its customer support program for legacy products. The company said the restructured program follows a six-month customer ...
Manufacturing challenges must be resolved with speed and accuracy to reduce downtime and maximize output. A significant step in this process is to help manufacturers choose, implement and most ...