AI can so much more than just a chatbot—as long as you know how to prompt it right.

We all use WhatsApp for daily conversations, but when it comes to using it for our enterprise, we face many challenges. Data ...

Spotify has announced a new conversational AI feature called “Talk to Spotify” that puts a text-and-voice chatbot directly into the app. The feature allows users to control playback, save songs, ask ...

It’s hard to believe that just a few years ago, Large Language Models (LLMs) like ChatGPT, Claude, and Gemini weren’t widely used—or used at all! Now organizations and corporations in every industry ...

Gopher is now more than just an interactive user manual. Gopher is now more than just an interactive user manual. is the Verge’s weekend editor. He’s covered the tech industry for over 18 years and ...

A new Gartner survey finds customers are roughly three times more likely to turn to third-party GenAI tools than company chatbots for customer service issues. Customers aren't rejecting AI. They're ...

Google recently fixed a vulnerability that would have enabled an attacker to seize data from AI agents and chatbots built with one of Google's flagship AI tools. Varonis researchers this week ...

Warning: This graphic requires JavaScript. Please enable JavaScript for the best experience. President Donald Trump and other conservatives have accused artificial ...

Abstract: Modern business applications increasingly demand chatbots that can perform complex tasks by augmenting large language models (LLMs) with external tools and data sources. In this paper, we ...

Aliza Chasan is a Digital Content Producer for "60 Minutes" and CBSNews.com. She has previously written for outlets including PIX11 News, The New York Daily News, Inside Edition and DNAinfo. Aliza ...