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  1. ITIL - Wikipedia

    ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

  2. ITIL Processes - IT Process Wiki

    ITIL V3 (ITIL 2011) organizes the ITIL processes around the five service lifecycle stages: Service Strategy, Service Design, Service Transition, Service Operation, and Continual Service …

  3. ITIL Framework: Key Concepts, Processes and Benefits

    Sep 25, 2025 · Understand the ITIL framework: its concepts, lifecycle, processes and benefits for IT service management success.

  4. What Is ITIL? A Beginner’s Guide to the ITIL Process - Coursera

    Aug 28, 2025 · Read on to learn about IT Infrastructure Library processes, concepts, and use cases. The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or …

  5. What Is ITIL? Core Principles & Best Practices | Atlassian

    ITIL certification provides individuals with a comprehensive understanding of ITIL processes and principles, equipping them with the knowledge and skills to contribute to effective IT operations …

  6. Welcome to ITIL

    ITIL offers flexible and adaptable best-practice guidance for IT service management. It is relevant to and used by organizations of all sizes, industries, and maturity levels.

  7. ITIL 4 Explained: Framework, Practices, and Key Changes

    Jan 6, 2026 · ITIL 4 puts service management into a strategic context by looking at ITSM, development, operations, business relationships, and governance holistically. Because ITIL 4 …