Magic offers first-class technical support services throughout the entire project lifecycle, providing the know-how and resources to help you get your IT projects up and running in minimal time and with …

Our service desk solutions, leading with BMC Helix ITSM, fuel your IT transformation with intelligent, people-centric user experiences that help you work smarter.

BMC Service Desk Express Suite (formerly Magic Service Desk Suite), the foundation of BMC IT Service Support for the Midsized Business, enables you to easily customize workflow to meet the …

Jun 29, 2025 · Magic Service Desk CRM Software offers a wide range of features to meet the specific needs of businesses, including ticket management, knowledge base, customer self-service portal, …

The steps involved in performing the basic processes, such as creating tickets, viewing related items such as tickets, assets, or knowledge articles, and updating profile information, are reduced when …

Magic Help Desk Enterprise help desk solution for customer service.

Welcome to Magic's Help Desk to facilitate and improve employee support. It will help us in enhancing the employees' self-service and their support teams' overall productivity.

Building on Magic Solutions' history of industry-leading products, Magic Enterprise Edition is the first and only browser-based product to achieve ITIL compatibility, making it fully compliant with accepted best …

With BMC Remedy Customer Support, you can increase customer satisfaction, continually improve service quality, and enjoy considerable agility in meeting your customers’ evolving service …

The Magic Service Desk CRM software is an ideal fit for medium to large enterprises in a variety of industries, such as IT, customer service, and facilities management.