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ITIL 4 Practitioner: Service Desk | 1.2: The Purpose of the Service Desk
Introduction to the PeopleCert Accredited ITIL 4 Practitioner: Service Desk Certification. This accredited online, eLearning, self-paced course is taught by industry expert, David Cannon. If you work in the Service Desk or across ITIL Process areas, you will learn valuable information by taking the full PeopleCert and AXELOS Accredited ITIL 4 ...
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